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Transparent & Fair Policy

Refund & CancellationPolicy

We understand plans can change. Our transparent refund policy ensures you're protected while booking your dream journey across Bharat.

Effective from January 2026
7-14 DaysRefund Processing
100% SecurePayment Protected
24/7 SupportAlways Available
FlexibleEasy Modifications

Cancellation Charges

Based on days remaining before your tour departure

30+days before
Cancellation Fee10%
Refund Amount90%
Best time to cancel
15-29days before
Cancellation Fee25%
Refund Amount75%
Good refund window
7-14days before
Cancellation Fee50%
Refund Amount50%
Partial refund
3-6days before
Cancellation Fee75%
Refund Amount25%
Limited refund
<3days / No Show
Cancellation Fee100%
Refund Amount0%
No refund
Important: For special packages like Char Dham Yatra, peak season tours (May-June, Oct-Nov), and festival periods, stricter cancellation policies may apply. Please confirm specific terms at the time of booking.

Refund Processing

How and when you'll receive your refund

UPI Payments

5-7 working days

Google Pay, PhonePe, Paytm & other UPI apps

Bank Transfer

7-10 working days

NEFT, RTGS, IMPS transfers

Credit/Debit Card

10-14 working days

Subject to bank processing time

Refund Process Flow

1

Submit Request

Email or WhatsApp your cancellation request with booking details

2

Verification

Our team verifies your booking and calculates applicable refund

3

Confirmation

You receive email confirmation with refund amount breakdown

4

Processing

Refund initiated to original payment method

5

Credited

Amount reflects in your account within specified timeline

Non-Refundable Items

Services and fees that cannot be refunded

Flight tickets & airline fees
Train tickets & reservation charges
Special permits (Hemkund Sahib, Rohtang Pass, etc.)
Peak season hotel bookings
Char Dham registration fees
Helicopter booking charges
Third-party vendor services already booked
Token/advance amount under all circumstances

Booking Modifications

Flexibility to change your travel plans

Date Changes

Reschedule your tour to different dates subject to availability. Changes made 15+ days before departure may incur minimal fees.

Traveler Changes

Substitute travelers on the booking with valid ID proof. Name changes must be requested at least 7 days before departure.

Destination Changes

Switch to a different tour package based on availability. Price differences will be adjusted accordingly.

Upgrade/Downgrade

Change your package tier (budget to deluxe or vice versa). Applicable price differences will be charged or refunded.

Force Majeure & Special Circumstances

How we handle situations beyond our control

In cases of natural disasters (landslides, floods, earthquakes), extreme weather, government restrictions, road closures, or other unforeseen circumstances that make the tour impossible or unsafe:

  • Alternative arrangements will be made wherever possible at no extra cost
  • Tour rescheduling options will be provided for future dates
  • Partial credits may be issued based on non-recoverable expenses
  • No compensation is payable for consequential losses or damages

Travel Insurance Recommended: We strongly advise purchasing comprehensive travel insurance that covers trip cancellation, medical emergencies, and unforeseen circumstances for complete peace of mind.

Frequently Asked Questions

Common queries about our refund policy

How do I request a cancellation?
Submit your cancellation request in writing via email to booking@travelmybharat.com or through WhatsApp at +91-925-920-5032. Include your booking ID, registered name, and reason for cancellation. The cancellation date is considered as the date we receive your written request.
Can I modify my booking instead of cancelling?
Yes! We encourage modifications over cancellations. Date changes, destination changes, or traveler substitutions may be possible depending on availability. Modification requests made 15+ days before departure typically incur minimal or no charges. Contact us early for the best options.
What happens if Travel My Bharat cancels my tour?
If we cancel your tour due to operational reasons, you will receive a 100% refund of all payments made, or you can choose to reschedule to alternative dates at no extra cost. For cancellations due to force majeure (natural disasters, government restrictions), we will work with you on rescheduling or partial credits.
Are GST and service charges refundable?
GST and government taxes paid are non-refundable as per regulatory requirements. Service charges may be partially refunded based on the cancellation timeline. The refund percentages mentioned apply to the base tour cost excluding taxes.
What if I need to leave the tour midway?
If you discontinue the tour after it has started, no refund will be provided for unused services. This includes hotel nights, meals, transport, and activities not utilized. We recommend travel insurance to cover such unforeseen circumstances.
How will I receive my refund?
Refunds are processed to the original payment method used during booking. You will receive an email confirmation once the refund is initiated, along with a reference number to track the transaction with your bank.

Need Help with Cancellation or Refund?

Our support team is available 24/7 to assist you with any queries regarding your booking.

booking@travelmybharat.com+91-925-920-5032WhatsApp Support
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