Refund & Cancellation Policy
We understand plans can change. Our transparent refund policy ensures you’re protected while booking your journey across Uttarakhand.
Effective from January 2026
Cancellation charges
Based on days remaining before your tour departure.
| Cancellation timeline | Cancellation charge | Refund amount | |
|---|---|---|---|
| 30+ days before departure | 10% of total cost | 90% | Best time to cancel |
| 15–29 days before departure | 25% of total cost | 75% | Good refund window |
| 7–14 days before departure | 50% of total cost | 50% | Partial refund |
| 3–6 days before departure | 75% of total cost | 25% | Limited refund |
| Under 3 days / no-show | 100% of total cost | 0% | No refund |
Important: For special packages like Char Dham Yatra, peak season tours (May–June, Oct–Nov), and festival periods, stricter cancellation policies may apply. Please confirm specific terms at the time of booking.
Refund processing
How and when you’ll receive your refund.
| Payment method | Timeline | Details |
|---|---|---|
| UPI payments | 5–7 working days | Google Pay, PhonePe, Paytm & other UPI apps |
| Bank transfer | 7–10 working days | NEFT, RTGS, IMPS transfers |
| Credit / debit card | 10–14 working days | Subject to bank processing time |
Refund process
- Submit request — Email or WhatsApp your cancellation request with booking details.
- Verification — Our team verifies your booking and calculates the applicable refund.
- Confirmation — You receive email confirmation with the refund amount breakdown.
- Processing — Refund is initiated to the original payment method.
- Credited — Amount reflects in your account within the specified timeline.
Non-refundable items
Services and fees that cannot be refunded.
- Flight tickets & airline fees
- Train tickets & reservation charges
- Special permits (Hemkund Sahib, Rohtang Pass, etc.)
- Peak season hotel bookings
- Char Dham registration fees
- Helicopter booking charges
- Third-party vendor services already booked
- Token/advance amount under all circumstances
Booking modifications
Flexibility to change your travel plans.
- Date changes: Reschedule your tour to different dates subject to availability. Changes made 15+ days before departure may incur minimal fees.
- Traveller changes: Substitute travellers on the booking with valid ID proof. Name changes must be requested at least 7 days before departure.
- Destination changes: Switch to a different tour package based on availability. Price differences will be adjusted accordingly.
- Upgrade / downgrade: Change your package tier (budget to deluxe or vice versa). Applicable price differences will be charged or refunded.
Force majeure & special circumstances
In cases of natural disasters (landslides, floods, earthquakes), extreme weather, government restrictions, road closures, or other unforeseen circumstances that make the tour impossible or unsafe:
- Alternative arrangements will be made wherever possible at no extra cost.
- Tour rescheduling options will be provided for future dates.
- Partial credits may be issued based on non-recoverable expenses.
- No compensation is payable for consequential losses or damages.
Travel insurance recommended: We strongly advise purchasing comprehensive travel insurance that covers trip cancellation, medical emergencies, and unforeseen circumstances.
Frequently asked questions
How do I request a cancellation?
Submit your cancellation request in writing via email to booking@travelmybharat.com or through WhatsApp at +91-977-976-6740. Include your booking ID, registered name, and reason for cancellation. The cancellation date is considered as the date we receive your written request.
Can I modify my booking instead of cancelling?
Yes. We encourage modifications over cancellations. Date changes, destination changes, or traveller substitutions may be possible depending on availability. Modification requests made 15+ days before departure typically incur minimal or no charges. Contact us early for the best options.
What happens if Travel My Bharat cancels my tour?
If we cancel your tour due to operational reasons, you will receive a 100% refund of all payments made, or you can choose to reschedule to alternative dates at no extra cost. For cancellations due to force majeure (natural disasters, government restrictions), we will work with you on rescheduling or partial credits.
Are GST and service charges refundable?
GST and government taxes paid are non-refundable as per regulatory requirements. Service charges may be partially refunded based on the cancellation timeline. The refund percentages mentioned apply to the base tour cost excluding taxes.
What if I need to leave the tour midway?
If you discontinue the tour after it has started, no refund will be provided for unused services. This includes hotel nights, meals, transport, and activities not utilised. We recommend travel insurance to cover such unforeseen circumstances.
How will I receive my refund?
Refunds are processed to the original payment method used during booking. You will receive an email confirmation once the refund is initiated, along with a reference number to track the transaction with your bank.
Need help with a cancellation or refund?
Our team can help with any query about your booking. Email booking@travelmybharat.com or call +91-977-976-6740.