Please read these terms carefully before booking any travel services with Travel My Bharat. By using our services, you agree to these terms.
Last Updated: December 2024Welcome to Travel My Bharat. These Terms and Conditions govern your use of our travel services, including tour packages, trekking expeditions, pilgrimage tours, and related services. By booking with us, you acknowledge that you have read, understood, and agree to be bound by these terms.
Travel My Bharat ("Company," "we," "us," or "our") is a registered travel agency based in Dehradun, Uttarakhand, India. We specialize in curating authentic travel experiences across Bharat, including Char Dham Yatra, Himalayan treks, heritage tours, and adventure expeditions.
These terms apply to all bookings made through our website, mobile applications, phone, email, WhatsApp, or any authorized travel agents representing Travel My Bharat.
Important: By proceeding with any booking, you confirm that you are at least 18 years of age and have the legal authority to enter into this agreement on behalf of yourself and all travelers listed in the booking.
A booking is considered confirmed only after the following conditions are met:
Bookings are subject to availability and may be declined if services are unavailable for the requested dates. We reserve the right to decline any booking at our discretion.
For group bookings (10+ travelers), special terms may apply. Please contact our team for customized group booking conditions.
We accept the following payment methods:
Payment Schedule:
• Token Amount: 25-50% of total package cost at the time of booking
• Balance Payment: Must be completed at least 7 days before the tour start date
• Last-minute Bookings: 100% payment required for bookings made within 7 days of departure
Failure to complete balance payment before the deadline may result in automatic cancellation of your booking, and cancellation charges will apply as per our cancellation policy.
All cancellation requests must be submitted in writing via email to booking@travelmybharat.com or through WhatsApp. Cancellation charges are calculated based on the number of days remaining before the tour start date:
| Cancellation Timeline | Cancellation Charges | Refund Amount |
|---|---|---|
| 30+ days before departure | 10% of total cost | 90% Refund |
| 15-29 days before departure | 25% of total cost | 75% Refund |
| 7-14 days before departure | 50% of total cost | 50% Refund |
| 3-6 days before departure | 75% of total cost | 25% Refund |
| Less than 3 days / No Show | 100% of total cost | No Refund |
Note: The token/advance amount is non-refundable under all circumstances, regardless of the cancellation timeline. Special packages (Char Dham, peak season tours) may have stricter cancellation policies.
Approved refunds will be processed within 7-14 working days from the date of cancellation approval. Refunds will be credited to the original payment method used during booking.
In case of partial service utilization (e.g., early departure from tour), refunds for unused services will be calculated on a case-by-case basis and are not guaranteed.
Service-Specific Non-Refundable Items: Flight tickets, train tickets, special permits (like Hemkund Sahib, Rohtang Pass), hotel bookings during peak season, and any third-party services already booked are generally non-refundable.
Travel My Bharat reserves the right to modify, reschedule, or cancel any itinerary due to circumstances beyond our control, including but not limited to:
In such cases, we will make every effort to provide suitable alternatives at no additional cost. However, any extra expenses incurred due to itinerary changes will be borne by the traveler.
No refund will be provided for any services that could not be utilized due to itinerary modifications caused by factors beyond our control.
As a traveler booking with Travel My Bharat, you agree to:
Any damage to property, vehicles, or equipment due to traveler misconduct will be charged to the traveler. We reserve the right to exclude any traveler from the tour without refund if their behavior endangers themselves or others.
Certain tours, especially trekking expeditions, high-altitude destinations (Char Dham, Hemkund Sahib, Valley of Flowers), and adventure activities require a reasonable level of physical fitness.
Age Requirements: Some adventure activities and treks may have minimum/maximum age restrictions. Senior citizens (65+) may require a medical fitness certificate for certain tours.
Travel My Bharat is not liable for any health issues, injuries, or medical emergencies that occur during the tour. Basic first-aid assistance will be provided, but travelers are responsible for their own medical expenses.
Travel My Bharat acts as a facilitator and coordinator of travel services. We are not liable for:
Travel Insurance: We strongly recommend that all travelers purchase comprehensive travel insurance covering trip cancellation, medical emergencies, baggage loss, and personal accidents.
Travel My Bharat shall not be held responsible for any failure or delay in performing our obligations due to events beyond our reasonable control, including:
In force majeure situations, we will work with affected travelers to reschedule tours or provide credits for future bookings. However, full refunds may not be possible depending on expenses already incurred.
During tours, our team or fellow travelers may capture photographs and videos for documentation and promotional purposes. By participating in our tours, you grant Travel My Bharat the right to:
If you do not wish to be photographed or featured in promotional materials, please inform our tour guide at the beginning of the trip, and we will respect your privacy.
We collect personal information necessary for booking and providing travel services. This includes:
Your data is stored securely and used only for:
We do not sell or share your personal information with third parties except as required for service delivery (hotels, transport providers) or legal obligations. For detailed information, please refer to our Privacy Policy.
These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of or related to these terms shall be subject to the exclusive jurisdiction of the courts in Dehradun, Uttarakhand.
In case of any dispute, both parties agree to first attempt resolution through amicable discussion and mediation before pursuing legal action.
Severability: If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
Our team is here to help clarify any questions you may have.